Front Office Manager
Job ad template: Front Office Manager
Location: Cologne | Employment type: Full-time
Your responsibilities
- Welcome and take care of clients
- Log client and order data in the Medneo IT systems
- Ensure quality and efficiency in the workflow
- Deal with and resolve special cases
- Carry out the process permitting patients to pay directly
- Serve as a central point of contact for clients and business partners
- If interested, assume responsibility for preparing patients for examinations
Professional requirements
- Vocational training qualifying you as either a hotel management specialist, or medical assistant
- Firsthand experience in reception work and reservations
- Excellent German and good English skills are essential; additional languages are an advantage
We offer
- A stimulating and varied working environment
- State-of-the-art equipment and a dynamic team
- Opportunities for personal development and to take on new roles and responsibilities in a fast-growing company, including in different locations/cities
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